Terms of service

Terms of Service

Last Updated: March 20, 2026

OVERVIEW

Welcome to Brightfull USA! The terms "we", "us" and "our" refer to Brightfull USA. Brightfull USA operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Brightfull USA is powered by Shopify, which enables us to provide the Services to you.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state of residence. You are solely responsible for maintaining the security of your account credentials. You represent and warrant that all information provided (email, billing, and shipping) is correct, current, and complete.

SECTION 2 - OUR PRODUCTS

We make every effort to display product colors and images accurately. However, we cannot guarantee that your device’s display will be accurate. All product descriptions and pricing are subject to change at any time without notice. We reserve the right to discontinue any product or limit quantities at our sole discretion.

SECTION 3 - ORDERS AND RESALE

When you place an order, you are making an offer to purchase. Your order is not accepted until we confirm acceptance and process payment. Your purchases are subject to our Refund Policy. Prohibition on Resale: You represent and warrant that your purchases are for personal or household use only and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices do not include taxes or shipping unless stated. You agree to provide current and accurate purchase and account information. You represent that you are authorized to use the chosen payment method and that all charges will be honored by your card issuer.

SECTION 5 - SHIPPING AND DELIVERY (AMAZON MCF)

Fulfillment Partner: We utilize Amazon Multi-Channel Fulfillment (MCF) as our primary logistics provider. By placing an order, you acknowledge that:

Delivery Estimates: All shipping times are estimates and are not guaranteed. We are not liable for delays caused by the carrier or the fulfillment center.
Packaging: Your order may arrive in Amazon-branded packaging. This is a standard part of our logistics network and does not mean the order was placed on Amazon.com.
Risk of Loss: Once the product is transferred to the carrier, the title and risk of loss pass to you.

SECTION 6 - INTELLECTUAL PROPERTY

All content on this site (trademarks, images, text, and design) is owned by Brightfull USA, our parent company Team Foods Colombia S.A., or our licensors. Unauthorized use, reproduction, or distribution is strictly prohibited.

SECTION 7 - OPTIONAL TOOLS AND THIRD-PARTY LINKS

We may provide access to third-party tools (like order trackers) or links to external sites. We provide these "as is" and are not liable for any harm or damages related to your use of these third-party services.

SECTION 8 - RELATIONSHIP WITH SHOPIFY

Brightfull USA is powered by Shopify. You acknowledge that Shopify is the platform provider and is not responsible for the products, sales, or any injury/loss resulting from your transactions with Brightfull USA.

SECTION 9 - PRIVACY

Your submission of personal information is governed by our Privacy Policy. Because we are powered by Shopify and fulfilled by Amazon, your data will be shared with these partners and may be processed in the United States and Colombia.

SECTION 10 - ERRORS AND OMISSIONS

Occasionally, there may be information on our site that contains typographical errors or inaccuracies regarding pricing or availability. We reserve the right to correct these and cancel orders if any information is inaccurate, even after an order has been submitted.

SECTION 11 - AGENTS AND AI ACCESS

Agent Identification: Any software or "Agent" (including AI scrapers) interacting with the Services must identify itself in the HTTP/HTTPS request as Agent/[agent name]. You may not use Agents to mimic human behavior, circumvent CAPTCHAs, or scrape data for commercial use without our express written consent.

SECTION 12 - DISCLAIMER OF WARRANTIES

THE SERVICES AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, TO THE FULLEST EXTENT PERMITTED BY LAW.

SECTION 13 - LIMITATION OF LIABILITY

In no case shall Brightfull USA, our directors, officers, or employees (or those of Shopify) be liable for any injury, loss, claim, or any direct/indirect damages arising from your use of the Services or products procured through the site.

SECTION 14 - GOVERNING LAW

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of the State of Florida, United States, and any legal action shall be brought in the courts located in Miami-Dade County, Florida.